Health & Safety

Cleanliness
Mohonk Mountain House has always maintained an aggressive housekeeping regimen and our reputation of cleanliness has been exemplary. We take precautions when it comes to the sanitization of our property, especially at high touch-point public areas.

• You will witness our team of “touchpoint cleaners” performing deep cleansing and rigorous sanitizing at all high vector touchpoints continuously throughout the day on a rotation including door handles, banisters, elevator buttons, light switches, etc.
• Your guest room will be sanitized using hospital-grade cleaners before it is considered clean and ready for check-in.
  

Air Filtration
To create a safer environment for our guests and staff, we have maximized outside air exchanges within our central air system and installed MERV 13 filters in our dining facilities and other public areas of the House including the Main Dining Room, the Carriage Lounge, the Fitness Center, the Spa Treatment Rooms and the Founders Dining Room. These MERV 13 filters are the highly rated filters recommended by New York State to reduce virus transmission.

Our guest rooms do not share air with any adjoining spaces. Guest room climate control systems recirculate the air within the guest room and add heating or cooling as needed. There is no interconnection of these air handling systems between rooms. Additionally, each guest room has operable windows for fresh air and if your room includes a balcony, as most do, there is also a door to the balcony.

Assumption of Risk
Upon arrival to our House, Spa, and recreational venues, guests will be required to sign an assumption of risk when registering.  Even though we are implementing all possible measures to ensure their safety and reduce the spread of illnesses, our guests may still be at risk.  If a guest does not sign the assumption of risk, they may be asked to leave or unable to participate.

Health & Safety of our guests and staff is our top priority.  Our team follows protocols and policies designed to maintain a safe and comfortable environment for all.  If you have any questions, please contact our Guest Relations at guestrelations@mohonk.com.

We continue to provide the exceptional food quality and unique dining experiences that the Mohonk Culinary Team has consistently offered.

Please note: Dinner reservations are required prior to arrival. Please email dining@mohonk.com to make your reservations.

Main Dining Room
Breakfast and Lunch buffet daily. A la carte Dinner menu nightly. Brunch buffet on Saturdays and Sundays.

During breakfast, lunch, and brunch services, tables and chairs are disinfected between dining parties.
During dinner service, tablecloths will be replaced and chairs are disinfected between dining parties.
Buffet utensils sanitized and replaced regularly throughout meal.
Meals can be taken “to-go” upon request from the Main Dining Room.

Founders
Open on select dates.

Tables and chairs are disinfected between dining parties.
Meals can be taken “to-go” upon request.

The Granary
Seasonal availability.  May through September.

A casual, outdoor barbecue with stunning views of Lake Mohonk and Sky Top Tower. Picnic tables are sanitized with every new dining party.

In-Room Dining
Breakfast, Lunch, and Dinner daily. 

Guests have the option of ordering breakfast, lunch, dinner, and beverages from our in-room dining menu for an additional charge.

All dining options are included in your overnight rate with the exception of in-room dining and The Carriage Lounge.

Learn more about Mohonk Dining

The wearing of masks is optional for all guests and staff at Mohonk Mountain House.

Spa
Offerings include massages, skin care, and salon services. Guests will also have access to the relaxation verandas, outdoor mineral pool and the heated indoor pool.

Fitness, Yoga, & Wellness Sessions
Limited capacity Motion Room classes and guest mindfulness and fitness programs which can be modified to the outdoors, or offered privately, are integral to our wellness offering.  

Fitness Center & Pool
The Fitness Center and pool is open daily from 7am – 7pm. The Fitness Center receives electrostatic mist application of disinfectant each day. 

The indoor pool is open from 7am – 7pm to overnight guests.

Recreation included in our overnight rates are: hiking, guided naturalist walks, daily yoga and fitness classes, disc golf, winter recreation, and more. 

View all inclusions

The continued health and safety of our staff is our utmost priority. Here’s what you can expect for our team:

• Gloves will be required by Food & Beverage staff according to Department of Health guidelines.
• Continual and enhanced training for all staff on cleanliness and physical distancing standards.
• Frequent and proper handwashing will be required of all staff members.
• All offices and back-of-house spaces will be sanitized thoroughly and frequently.

Although no one expects to become ill or injured during your vacation, our fully trained team will respond immediately to any guest health concern.

• The Mohonk Safety and Security team are available on-site 24 hours per day, seven days per week, should you need assistance. Our team is up-to-date on current requirements as reported by local, state, and federal agencies.
• The Mohonk House Physician is on-site every day during the summer season and every weekend during Fall, Winter, and Spring to address guests and staff health concerns.
• Immediate quarantining will be put into effect for guests who are displaying symptoms of serious illness, including the possibility of being asked to depart early. If a guest is not feeling well prior to arrival, we encourage them to reschedule their visit.

Please contact reservations@mohonk.com to reschedule your stay.